Privacy Policy.

I am a registered sole trader operating as Elemental Editing. I offer copyediting, structural editing and proofreading to clients. My client/customer base is worldwide. This policy describes how I protect and make use of the information you provide. If you are asked to provide information, it will only be used in ways stated in this policy.

This privacy policy was last updated on 14 February 2022.

Why do I collect data from you?

I gather and use certain information about you to:

  • respond to your requests for information (e.g., my availability or a quote for editing services)

  • allow you to register for a special offer

  • allow me to contact you while an editing project is ongoing

  • enable certain functions on this website

  • better understand how visitors use this website.

What information do I collect from you?

I collect the following information:

  • name

  • contact postal address

  • email address

  • information pertinent to your enquiry (e.g., word count, nature of project, nature of editing)

How do I use this data?

The data I collect is used as follows:

  • For my internal accounting processes (e.g., so I can invoice you) and so that I comply with my tax authority (Australian Taxation Office) should it request an audit.

  • To contact you in response to your enquiry, order, quote or booking.

  • To record your agreement to the terms and conditions of my editing services.

I will never use this data for marketing or promotion purposes without getting your permission in writing first (e.g., to publish your testimonial for me on my website), or unless you have signed up to be notified about a specific offer.

How do I use cookies?

I use cookies for web analytics, specifically Google Analytics. Cookies do not give me access to your computer or any information about you other than the information you elect to share with me. You can use your web browser’s cookie settings to determine how the Elemental Editing website uses cookies. If you do not want the website to store cookies on your computer or device, you can amend your settings. Please note that this may affect how the website functions and some pages may become unavailable to you.

How do I collect your personal data?

I collect and store minimal information via the following forms:

  • Contact form (via Squarespace)

  • Booking confirmation form

  • Email (via Outlook)

I will never lease, distribute or sell your information to third parties unless you give me written permission to do so, or I am required to do so by law. You can ask me to remove your data from Squarespace at any time.

How do I store your personal data?

The minimal information I collect is stored on the following data servers:

  • Squarespace. This is my website host. It is password protected and has SSL certification (https) to provide an additional layer of security. You can access Squarespace’s privacy policy here.

  • Dropbox. This is my cloud-based file management system accessed via my password-protected computer. My Dropbox account is protected by a two-step password–authentication process. You can access its privacy policy here.

  • PayPal. This is the password-protected online payment service I use for sales of my courses and books, and for editorial-services clients who elect not to be invoiced via direct bank transfer.

  • Outlook. This is the Australia-based password-protected server I use to communicate via email. You can access its privacy policy here.

How long do I keep your data for?

Because many of my clients work with me more than once, I do not delete data unless specifically requested to do so. Further:

  • The ATO requires me to keep records for 5 years.

  • Please ask if you want me to delete or amend your records. As long as I’m complying with the ATO’s legal requirements, I’ll action your request immediately.

With whom is your data shared?

No one, unless you request that I do so in writing, or the ATO elects to audit my business.

Contact me

If you have any questions or requests for modification or removal of your data, you are welcome to email me.